20-20 Warranty

20-20 Warranty

Protect & Go

Maximum Cover, Minimal Hassle

Protect & Go represents one of our most comprehensive warranty programmes, providing robust protection against the inconvenience and expense of unexpected mechanical or electrical breakdowns, while maintaining a fair and pragmatic approach to claims.

What’s Covered

Protect & Go covers most mechanical and electrical components, including wear and tear of covered parts subject to age and mileage limits.

Cover includes:

  • Mechanical and electrical failures
  • wear & tear on covered components
  • Up to 2 hours of diagnosis and part of a valid claim

Claim limits and labour rates apply – please refer to your agreement certificate.

What’s Not Covered

While Protect & Go is very comprehensive, the following are excluded:

  • Service and maintenance items e.g. filters, fluids, brake pads, wiper blades
  • Bodywork, trim, upholstery and paintwork
  • Glass windscreens, windows, sunroofs, panoramic roofs
  • Pipes, hoses, wiring looms and fixings
  • Wheels and tyres
  • Any pre-existing faults
  • Damage arising from neglect, misuse, the use of incorrect fuel or continued driving after a fault

Full exclusions and conditions apply – please refer to the policy booklet for details.

Breakdown & Recovery Included

Protect & Go includes £100 contribution for recovery as part of a valid claim.

Upgrade to 20-20 Rescue & Recovery from £99 per year for added benefits such as alternative transport, overnight accommodation and mis-fuel cover.

  • 24/7 roadside assistance
  • UK nationwide recovery (up to 50 miles)
  • Home start assistance

Making a Claim

  1. Contact our claims team as soon as a fault is identified
  2. Use a VAT-registered repairer
  1. Repairs must be authorised before work begins

Eligibility & Policy Information

  • Wear & tear cover applies up to 10 years / 100,000 miles
  • Fixed-term policies that do not auto-renew
What our customers say

  • Carlos

    “I've worked with this team for a long time and they're always quick to help whenever there's an issue. I've worked with other warranty companies, but these are the best, especially Luke and Toby who always provide outstanding service.

  • Mrs Laud

    “After an initial email that was a slight complaint 20 20 pulled out all the stops to put things right for us. Ours was an unusual case and the lady in question was very understanding helpful and cared about our feelings and concerns.they came back to me when they promised. It was resolved quickly and efficiently. Well done to all at 20-20 for restoring faith in your company. A huge thank you to L.

  • Hayley

    “Excellent service ! Purchased an older first car for my daughter along will 12 month warranty (Gold cover). Unfortunately a week later we could hear a rattle . Customer service was very helpful. Clearly explained what we need to do with a follow up help guide email Diagnostic done and estimate generated. 2020 warranty were happy to liaise directly with the repair garage keeping us in the loop and decision made the same day. Car was back on the road 2 days later and payment in my bank within a week .. couldn't of asked for a better service

  • Jake

    “VHad doubts about third-party warranties until now. 2020 Warranty handled my throttle body repair without hesitation. They contacted my chosen garage, authorised repairs, and sent payment fast. I even received a follow-up call to confirm everything was sorted. That’s the kind of reliability you want when your car breaks down.

  • Kian

    “Had a long road trip planned when the clutch started to feel off. 2020 Warranty arranged for diagnostics and covered the full repair within the same week. Couldn’t believe how smooth it was. Their team gave me real peace of mind during a stressful time. Highly professional and efficient.

  • Adrian

    “Called customer support about a whirring noise in my engine. They didn’t waste time. Authorised an inspection, confirmed the fault, and paid for a full alternator replacement. Everything was smooth and professional. I truly appreciated how proactive they were. Definitely renewing this policy when it comes up again.
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